Make Sure That Scan Snap Is Not Being Used by Another User or Application
How-do-you-do,
Cheers for posting your question on Microsoft Community Forum.
1. Are you able to scan any document?
two. What happens when you open up Scan Snap Manager? Does it evidence a blank page?
The steps I am suggesting below usually bank check for the prerequisites required to install the programme. I believe these steps should help you get started in the correct direction. Please give these steps a try and let us know.
1. Ensure that you lot've not installed Scan Snap Managing director in the root directory.
Scan Snap Manager may not function properly. Specify a folder on a local disk every bit the installation folder.
2. When installing Browse Snap Manager, first log on every bit an Ambassador.
3. Make sure that you lot restart your figurer after installing Scan Snap Manager.
The re-boot registers Scan Snap to the arrangement.
4. Uninstall Scan Snap Manager and reinstall Browse Snap Managing director.
Notation: Scan Snap Manager is not installed properly if information technology has non been uninstalled completely.
Refer this link to uninstall any program.
http://windows.microsoft.com/en-us/windows/uninstall-modify-program
Afterward the uninstallation completes, download the updates from this link and cheque.
http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/s1500.html
Hope this data is helpful. If the event persists, p lease reply with results for farther assistance. We'll be glad to assist you.
5 people establish this reply helpful
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See my responses below:
1. No - the ScanSnap Manager won't open, and manually pressing the blue button just causes it to glimmer a few times.
2. ScanSnap Managing director doesn't open. It doesn't show annihilation. When I click, double-click, right-click & select "open," whatever, NOTHING HAPPENS.
3. Did that. No change.
4. Did that. No change.
Also, it was not installed into the root directory, and there'due south only i user on this computer.
The three other programs (ScanSnap Organizer, Cardminder, and the ABBYY Fine Reader) all open and had an icon shortcut on the desktop (the Manager did not).
I can browse using the Cardminder, only but business cards.
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Hello,
Thank you for keeping us updated on the issue.
I would suggest you lot to try the following pace:
Try to install the Update Pack for windows 7.
Hope this data is helpful. Delight do let us know if you lot need further assistance, we'll be glad to assist you lot.
Thank you
2 people found this reply helpful
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Yes....tried that. It told me that I already have the latest version and no update is available. Information technology looks like this scanner is going to be Fashion as well big of a pain in the **** and is just going to annoy the **** out of me (bold I could ever actually get it piece of work, that is, which is looking less and less likely each day). I'm just going to render it and get a different make. I simply idea I'd try Fujitsu because the reviews were really good, just I guess that was a big fault. Cheers anyhow, though.
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I'thou in basically the same boat.
Win7 64bit and SnapScan manager will not open.
The latest sw is installed.
One of the managing director'south features is to enable/facilitate searchable pdfs.
This is one of my main reasons for buying the scanner. It's besides one of its advertised features.
Given Fujitsu claims the scanner is compatible up to windows 8, I would have expected them to have fixed all the bugs associated with windows 7 ... long ago.
This is a high cease scanner, and windows 7, 64 bit is a 'high end' OS - so this is incredibly disappointing.
Bought the scanner 'new' from Office Depot. When I got it home I noted the packaging had been disturbed and the unit was showing signs of 'pre-use'... I would have expected to have got a discount for buying a used (or possibly refurbished) unit - but nope, they didn't even tell me...
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Thank you for the update KLCJAN.
It's unfortunate that you are still having the aforementioned result. However, I would advise you to contact the Fujitsu support for better assistance on the ScanSnap Manager software equally information technology does not seem to be Windows consequence, and keep usa updated with the status of the issue.
Contact: Fujitsu back up
http://www.fujitsu.com/u.s./contact/
In improver to that, please feel free to reply for whatever other recurring issues with Windows in future. We'll be glad to assist you.
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Had the aforementioned problem when we installed on a newly installed Win 7 64bit Enterprise Desktop. I fixed it past exiting the manager that wasn't connecting in the correct hand corner. Then checking the "Run this plan in compatibility for: Win XP Sp3". One time I did that the manager started correctly.
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Hullo Chris,
Thanks for sharing your resolution with u.s.a.. The steps y'all updated will help other community members to solve their similar bug.
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Thanks for the suggestions.
Its dainty to get help from people who have had like problems - simply, the real fashion to resolve these problems is with a dialog directly with the software vendor.
EVERY vendor should maintain an updated listing of bugs AND when they expect to fix specific ones.
IF there is a user workaround for a deficiency, the details should be maintained by the vendor - along with a caption as to what the root crusade is i.east. tool, input source or OS related 'deficiencies'... If the software vendor tin not offer a convincing explanation as to why their software doesn't piece of work under specific atmospheric condition, the 'integrity' or anticipated reliability of ANY workarounds, will be compromised.
Jeff
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Hullo Jeff,
I 2d your thought Jeff and cheers for sharing the data.
It is always amend to take a clear caption from the vendor itself to gear up the issues in diverse circumstances. However, for such unanswered bug, Microsoft Customs provides a great platform to share the bug and help the members rowing the same boat!
Thank you again for sharing!
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Source: https://answers.microsoft.com/en-us/windows/forum/all/scansnap-manager-wont-open/12d7d239-9f16-40de-928a-908691dbf3b0
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